Returns & Exchanges
At Spin Master, we want you to love your new look, which is why we offer a 30-day window for returns or exchanges on all unworn garments with original tags attached. Our streamlined process ensures that finding your perfect fit is as seamless as our signature tailoring.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via our portal.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing